Configuration
Callisto has a wide range of settings that can be configured. To view your settings, run c!callisto config. To change a setting, run c!callisto config set <setting> <value>.
Viewing settings
c!callisto config
This shows all your current settings organized by category, along with a description of what each one does.
Changing a setting
c!callisto config set
Examples:
c!callisto config set staffrole @Role
c!callisto config set cooldown 120
c!callisto config set usercanclose no
Settings reference
Core
| Setting | Description | Default |
|---|---|---|
prefix | The character(s) before every command | c! |
staffrole | Members with this role can view and manage all tickets | Not set by default |
logchannel | Ticket close-summaries and transcript links are posted here | Not set by default |
Tickets
| Setting | Description | Default |
|---|---|---|
usercanclose | Whether members can close their own tickets. If off, only staff can close tickets | yes |
claiming | Lets staff claim a ticket so others know who is handling it | yes |
channelformat | How ticket channels are named. ticket-number = ticket-0001, ticket-username = ticket-john | ticket-number |
maxtickets | How many tickets one member can have open at once. Set to 0 for unlimited | 1 |
cooldown | Seconds a member must wait before opening another ticket. Set to 0 for no cooldown | 300 |
closelock | If on, the ticket channel is locked briefly before being deleted | yes |
closedelay | How long in seconds to wait after locking before the channel is deleted | 10 |
Idle Detection
| Setting | Description | Default |
|---|---|---|
idlewarn | Warn in the ticket after this many minutes of no messages. Set to 0 to disable | 1440 |
idleclose | Auto-close the ticket this many seconds after the idle warning fires. Set to 0 to disable | 0 |
Panel & DMs
| Setting | Description | Default |
|---|---|---|
panelmode | multi = one emoji per category, single = one 🎫 button then DM to pick | multi |
dmtickets | If on, members can DM Callisto directly to open a ticket | no |
Accepted values
- Accepts
yes,no,true,false,on,off - Accepts any positive whole number
- Make sure to mention the role (ex:
@Mods) or paste the role ID - Make sure to mention the channel (ex:
#log) or paste its channel ID